If you are not satisfied with the cover concepts we design for you when creating a custom cover design or the makeover of an existing cover, we will refund your first payment.
There is absolutely no risk when working with Elegant Book Design.
We do require a 50% deposit (first payment) on our custom design packages. However, after reviewing the cover concepts, if you are not happy with the design work and you wish to cease work on the project, Elegant Book Design will refund your deposit (first payment).
Elegant Book Design would retain the rights to the book cover concepts, of course.
Our commitment to customer service
At Elegant Book Design, we not only deliver great cover design artwork, but we also deliver a great customer service experience by:
- Communicating proactively with our clients throughout the project
- Being available by telephone during office hours and after hours when necessary on request
- Always responding quickly to emails during business hours the same day or early the next business day if you email us after our office closes
- Responding promptly to all questions, whether you are a client or just curious about our services